Team

Chief Administrative Officer
Chen Randall

Marketing & Training Director
Scott Gross

Robin May — Service Administrator
Robin King

Co-Founder / CEO

Bobby Gross

Bobby is an entrepreneur with over 35 years of sales and executive management experience in the Senior Market. Prior to co-founding American Senior Services, he was a top sales and sales management performer for Fidelity Assurance, a company he co-founded, and a recognized leader in the Senior Market that sold Medicare Supplements, Long-Term Care and Home Healthcare Insurance, Annuities, Life Insurance as well as Non-Insurance Service Contracts.

Co-Founder / CFO

Bob Doolan

Bob is an accomplished sales and financial management professional with over 35 years of industry and management experience in the Senior Market. Prior to co-founding American Senior Services, he was Director of Sales and Marketing for a leading service contract company, and a Division Manager for an insurance agency that sold Medicare Supplements, Long-Term Care and Home Healthcare Insurance, Annuities, Final Expense Life, and Non-Insurance Service Contracts.

Chief Operating Officer

Marc Sinton

Marc is a talented sales, product marketing, and customer service leader with over 40 years industry and management experience in the Senior Market. Prior to being one of the founding members of American Senior Services, he was the top performing Sales Manager for one of the largest U.S. senior insurance agencies that sold Medicare Supplements, Long-Term Care and Home Healthcare Insurance, Annuities, Life Insurance, as well as Non-Insurance Service Contracts.

Chief Administrative Officer

Chen Randall

Chen is a skillful administrative, financial, and compliance leader with over 20 years of experience in the insurance and credit management industries. Prior to being one of the founding members of American Senior Services, she was an administrative manager for one of the largest credit counseling agencies in the country. Her team is responsible for day to day operations including administration, accounting, contracts, claims, compliance and software support.

Marketing & Training Director

Scott Gross

Scott has over 20 years of experience in the insurance industry and is responsible for product training, representative onboarding, sales support, and marketing programs. Prior to being one of the founding members of American Senior Services, he held a number of direct sales and support positions for a leading agency that sold Medicare Supplements, Long-Term Care and Home Healthcare Insurance, Annuities, Life Insurance, as well as Non-Insurance Service Contracts.

Benefits Manager

Laurie Plumlee

Laurie is a benefits manager with over 30 years of experience in the Senior Market. Prior to being one of the founding members of American Senior Services, she was an Administrator for a leading insurance agency that sold Medicare Supplements, Long-Term Care and Home Healthcare Insurance, Annuities, Life Insurance, as well as Non-Insurance Service Contracts. Laurie provides support for members enrollment, claims, independent caregivers and caregiver agencies administration.

Sales Administrator

Sheri Decker

Sheri is a sales administrator with over 30 years of experience in the Senior Market. Prior to being one of the founding members of American Senior Services, she was an Administrator for a leading insurance agency that sold Medicare Supplements, Long-Term Care and Home Healthcare Insurance, Annuities, Life Insurance, as well as Non-Insurance Service Contracts. Sheri provides support for sales agents and advisors, members enrollment, and caregiver claims.

Service Administrator

Robin King

Robin is a service administrator with over 30 years of experience in the Senior Market. Prior to being one of the founding members of American Senior Services, she was an Administrator for a leading insurance agency that sold Medicare Supplements, Long-Term Care and Home Healthcare Insurance, Annuities, Life Insurance, as well as Non-Insurance Service Contracts. Robin provides product and information services support for members, sales agents and advisors.